It is so important to us that you are satisfied with your Static experience. We know it can be daunting to purchase jewellery online, so we've made returns quick and easy! We offer FREE* exchange or store credit for 30 days as well as an extended 6-month warranty period.
ExchangeYou can request a new size in exchange. If the item you request is out of stock you will be issued a credit for 110% of the item's value.
CreditYou will be issued a credit for 110% of the item's value. This credit is valid for 3 years.
RefundRefunds will be credited to the original payment method. You will need to cover the cost of return shipping unless otherwise advised.
We ask that you please familiarise yourself with our Returns Policy prior to requesting a return.
*Offer available within Australia and New Zealand only.
Login to request a return
Request a return in 3 easy steps:
- Login to your account and select the order you wish to return.
- Select the 'Request A Return' button at the top of the page.
- Complete the return request form and hit submit.